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Store Policy

About our Policies : You can't beat them!!!

Our first concern is you, the customer. We want you to be satisfied with your purchases and with our services.

 

Our goal is 100% customer satisfaction at iKeytron:

No-questions-asked returns
No sales tax at iKeytron
Free shipping and No Tax for all purchases to USA / USPS
100% quality assurance at iKeytron

 

Payment Policy

We accept only PayPal, Visa, MasterCard, Discover, and American Express.

 

Tax Policy

Ikeytron will pay all sales taxes.

 

Shipping Policy

Ship Only USA, No Internation shipping    

Free shipping for all purchases, excluding TV wall mounts.                               
Same-day shipping for orders placed before 4:00 pm PST. Other orders will be shipped within 24 hours.
For UPS 2nd Day & UPS Next Day, please order by 4pm PST.  
All free shipping goes through UPS Ground or USPS First Class.

 

Shipping Options

  • USPS First Class / USA
  • Priority(3 days) / USA by USPS
  • UPS Ground / USA
  • UPS 3 Day Select / USA
  • UPS 2nd Day Air / USA
  • UPS Next Day Air Saver

Note: For shipping days shown above, guarantee provided by USPS & UPS.

 

Return Policy

No questions asked! We guarantee 100% money-back or even exchange. If you want to return an item for a full refund, please notify us within 30 days by e-mail or phone.

Returned items must be in the same condition as originally shipped.

For money-back returns, please mail your item(s) to us and your account will be credited upon receipt of the item(s). Shipping charges cannot be refunded.

For exchanges, we will send you the new item(s) with a return enve lope.

E-mail: helpdesk@ikeytron.com
Telephone : 760-557-8405
Fax: 858-759-7586

 

Warranty Policy

If you find a problem with your purchase, please notify us within 90 days for an even exchange.
Privacy Policy - Confidentiality Completely Guaranteed
We will not release your e-mail address to anyone, and all credit card information is secure.